Get help when you need it

Here4TN offers telephone, in-person and virtual in-network counseling options, including up to five no-cost short-term counseling visits per issue, per year. You may also have access to additional support with long-term counseling through your behavioral health benefits, as needed.

To help you quickly find an available provider, the dedicated Here4TN team can help you search for a provider. Based on your needs and concerns, specialists will work to find a provider that is available and fits your schedule.

Click here to submit an Emotional Wellbeing Solutions authorization request.

Learn about the difference between Emotional Wellbeing Solutions and behavioral health and how to make the most of your coverage for mental health, substance use and more.

Access important forms for out-of-network claims, appeals and more. Claims will be submitted by your network provider. If you use a non-network provider, you will need to submit the claim. Click here to get more information and submit your out-of-network claim.

Need help understanding your Explanation of Benefits? Click here for more information about how to read your EOB.

Claim information can be found here by choosing “Manage Claims”. Select “Account Balance” to view cost-share information. You will be required to login for this information.

Parent and youth mental health resources

As a parent, protecting your child's mental health — as well as your own — may be one of the most important things you can do. Here4TN has resources to help support your child and be ready to offer guidance. It’s available to you and your covered family members.

Call 855-Here4TN (855-437-3486) anytime for immediate support and resources for your family.

Family support for autism and depression

If you’re caring for a child or teen who may have autism or depression, you can get a step-by-step action plan for getting the help you need.

Get started with your action plan

Helping parents support their children

Getting your kids to open up about mental health may feel tricky, though the right resources may be able to help. Let's take a look at 3 ways you can help your child and yourself.

Be open and communicate with your child

When kids feel safe, not judged, progress and growth often follow. Starting mental health conversations with honesty and empathy may encourage your child to open up. Check out these conversation starters, plus helpful resources for you and your child.

• Preteen and teen topic center

Be well and take care of you

Checking in with yourself is important for your entire family’s health — if your well-being is compromised, you may have less to offer those around you. Whether you’re dealing with work uncertainties or the ongoing challenges of parenting, find ways to help boost your own wellness, including Here4TN.

Here4TN offers telephone, in-person and virtual in-network counseling options, including up to 5 no-cost short-term counseling visits per issue, per year. You may also have access to additional support with long-term counseling through your behavioral health benefits, as needed.

Be ready and learn how to offer extra support for you and your child

These resources can help you be ready to offer support and guidance for different circumstances and challenges — whether you want to understand more about mental health or are looking for specific ways to be there for your child.

• Teen conversation starters – desktop (PDF)
• Teen conversation starters – mobile (PDF)
• Teen mental health flyer (PDF)
• Support LGBTQ+ youth
• Autism support and benefits
• ADHD resources for you and your child
• Support for blended families and stepparents
• Preteen and teen topic center
• Concerned about an eating disorder? (PDF)

Supporting your adult child

Is your child 18 or older? To maintain access to their health information, please complete the Release of Information form. This form must be completed for your child to share their personal information with a family member, even if your child is still on a parent’s health plan.

• Release of Information form

Be well and take care of you

Checking in with yourself is important for your entire family’s health. If your well-being is compromised, you may have less to offer those around you. Whether you’re dealing with work uncertainties or the ongoing challenges of parenting, find ways to help boost your own wellness with Here4TN.

Here4TN offers telephone, in-person and virtual in-network counseling options, including up to five no-cost short-term counseling visits per issue, per year, per individual. You may also have access to additional support with long-term counseling through your behavioral health benefits, as needed.

Don’t know where to start?

Call 855-Here4TN (855-437-3486) to connect with resources and explore your options.

Find support services for child/parenting, eldercare, life learning, dealing with chronic conditions and convenience services. Request a consultation online or call. In-house WorkLife specialists are on-hand 24/7 to find verified resources and deliver educational material to help you. Click here to access request forms.

If you need legal advice, help drafting a will or assistance with a complicated legal matter, Here4TN has you covered. You can get free and discounted access to confidential legal assistance services online or by calling 855-Here4TN (855-437-3486).

Legal assistance services include:

• One 60-minute telephonic or face-to-face consultation per issue per year at no cost to you*
• Ongoing representation by an attorney at a 25% discounted rate
• Online access to legal information and forms to create a will, create an LLC and more.

You’ve got support for a range of issues including:

We have partnered with CLC, a leader in the legal and financial services field. Use their extensive legal and financial tools and library to take control of your finances.
*Some exceptions apply. Cannot be used for issues with an employer, health insurer or health care provider.

Get resources to address your concerns and more. Explore thousands of articles, videos, interactive self-help programs, financial calculators and other tools. Search for a network provider for counseling, if needed.
Get started.

Calm and Calm Health can help you tackle stress, get a good night’s sleep and feel more present in your life. You also can use it to build coping skills and resiliency to navigate life’s uncertainties. It’s all self-paced with audio and video tools, so you can focus on what matters most to you, wherever you are and at your own speed, 24/7.
Get started with Calm

Virtual Behavioral Coaching from AbleTo provides personalized, self-paced support to those who need help managing symptoms of depression, stress and anxiety. The program delivers a tailored path to help you build coping skills with the help of a dedicated coach. As a member, you also get 24/7 access to on-demand resources, tools and techniques to help you.
Learn more

Get help with food, bills and more. Findhelp.org makes it easy to find programs and services to support you and your family.
Go to findhelp.org

Here4TN Appointment Checklist.pdf